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C.A.L. Privacy Policy

Effective date: October 28, 2026

About this policy

This Privacy Policy explains how C.A.L. Coherence Awareness Living LL C ("C.A.L.,

" "we,""us") collects, uses and protects personal information when you use the C.A.L. mobile app and related services, including its AI coach and voice features.

 

C.A.L. is a wellness and personal-development app. It is not a medical service, and we are

not a healthcare provider . This policy applies to information processed through the app

and our support channels.

Information we collect

  • Account information: your email address, an account identifier and sign-in information. Passwords are handled by our authentication provider and are never stored by C.A.L. in readable form.

  • What you share with C.A.L.: messages to the AI coach, daily coherence check-ins, journal entries, goals and projects, practice history , preferences and feedback.

  • Voice: when you choose to talk with C.A.L. out loud, your microphone audio is processed to hold the conversation. When C.A.L. speaks to you, the text she says is converted to speech by our voice provider .

  • Location: only when you use location features such as C.A.L. Maps, and only with your permission.

  • Technical information: device and app version, error logs and basic service activity needed to keep the app secure and working.

​

C.A.L. asks your permission before using your microphone, location or notifications. You

can change these permissions at any time in your device settings.

How we use information

We use your information to run C.A.L.'s features, personalize your coaching, keep your

account secure, fix problems and answer your support requests.

​

Some features rely on trusted service providers, who process information only to deliver

their service to us:

​

Provider   |   What it does for C.A.L.
------------------------------------------------------

OpenAI   |   Generates the AI coach's responses from the messages you send

ElevenLabs   |   Produces C.A.L.'s voice and processes audio in spoken conversations

Supabase   |   Hosts the app's database and handles sign-in

Apple   |   Processes any App Store purchases and subscriptions; C.A.L. never receives your payment card details

​

AI responses can be inaccurate. Do not rely on C.A.L. for emergencies, medical diagnosis

or professional medical advice. Please avoid entering sensitive medical, financial or other

confidential information you are not comfortable having processed this way .

Sharing and disclosure

W e do not sell your personal information, and we do not share it for advertising. W e share

information only with the service providers above, when the law requires it, to protect our

users and services, or as part of a lawful business transfer .

Keeping and deleting your information

W e keep your information only as long as needed to provide C.A.L. and meet legal

obligations. Y ou can delete your account and its associated data at any time in the app's

account settings, or by emailing calcoherence@gmail.com. Some information may be kept

where the law requires it.

Security

We use access controls and encrypted connections to protect your information. No online

service can guarantee complete security , so please never share passwords in app

conversations or support messages.

Your choices and rights

You can ask to access, correct or delete your personal information by emailing us.

Depending on where you live, including California, you may have additional rights, such as

to know what we collect and to opt out of certain uses. W e respond to verified requests

as the law requires.

Children

C.A.L. is not intended for children under 13, and we do not knowingly collect their personal

information. If we learn we have, we will delete it.

International processing

Your information may be processed in the United States and other countries where our

service providers operate, with appropriate safeguards where required.

Changes to this policy

We may update this policy as C.A.L. grows. W e will post the new version on this page with

a new effective date and give additional notice when the law requires it.

Contact

C.A.L. Coherence Awareness Living LL C 2005 Shattuck A ve, Suite B3, Berkeley , CA

Email: calcoherence@gmail.com

This policy is published at https://www.wholelifeministriesinc.com/privacy-policy

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